1. Who we are
Techsovo provides website, Shopify, application development, branding, advertising, SEO and related digital services. This policy describes how Techsovo handles personal information submitted through techsovo.com and our business communications. For privacy enquiries, requests or consent withdrawal, write to info@techsovo.com.
2. Information we collect
When you send an enquiry, we may collect your name, email address, phone number and country calling code, services you are interested in and any information you choose to provide in your message. We may also retain correspondence and project details you provide later. Basic technical and security data may be processed by our website hosting and spam-protection providers.
3. Why we use your information
We use enquiry information to review your request, contact you about it, prepare proposals, communicate about requested services, maintain business records and prevent abuse or fraud. With your separate, optional marketing opt-in, we may also contact you with Techsovo news, service updates and promotional offers by email or messaging services, where permitted by applicable law. Refusing marketing does not prevent us from responding to your enquiry.
4. Advertising and marketing
We do not sell your contact details to third-party advertisers. We do not use enquiry form details to add you to advertising audiences or send unrelated promotional campaigns without an appropriate legal basis and any required separate permission. If we later introduce advertising pixels, customer-list matching or similar ad-personalization tools, we will update this policy and the relevant consent controls before activating them. You can withdraw marketing permission at any time by contacting us or using an unsubscribe option when provided.
5. Cookies and analytics
Our site offers optional Google Analytics measurement that is activated only when you select Accept in our cookie banner. Choosing Deny leaves that optional analytics inactive. Essential local storage remembers your cookie preference. See our Cookie Policy and use the control to change your choice for future visits. CAPTCHA may involve processing by Google when the form is used.
6. Who we share information with
We may share information with vendors that help provide our website, forms, email and business services, including Netlify for site hosting and form processing and Google for analytics if accepted and form CAPTCHA. We may also disclose information when legally required or to protect our services. Service providers may process data outside your country, subject to applicable safeguards and law.
7. Data security and retention
We take reasonable measures to restrict access and protect information from unauthorized use. No system can guarantee absolute security. We retain enquiry records only as long as reasonably necessary for the stated business purposes, applicable legal obligations or legitimate dispute management, and review old records for deletion.
8. Your choices and requests
You may request access to, correction of or deletion of relevant personal data, or withdraw marketing consent, by emailing info@techsovo.com. We will handle requests in line with applicable law and verify identity where appropriate. Some records may need to be retained where the law requires it. If you have a complaint, contact us first so we can investigate.
9. Children and third-party sites
Our services and forms are intended for business enquiries and are not directed to children. Links to outside websites or social platforms follow those providers' policies.
10. Changes
We may update this policy as our services and legal obligations evolve. The version published here shows the latest update date.